Project request information: When you submit a project request, we collect your name, email, phone number, street address, city, and state, along with a description of your project, preferred timeline, and any photos you upload.

Account information: If you register for a customer account, we collect your name, email, and the credentials you create.

Communication records: Notes from phone calls or emails regarding your project may be logged in our system.

Location data: Job site addresses are geocoded (converted to map coordinates) using Google Maps services for the purpose of generating accurate estimates and travel cost calculations.

We use the information collected to:

Google Maps Platform: We use Google’s Geocoding, Distance Matrix, and Maps JavaScript APIs to determine job site locations and driving distances. Address information is sent to Google for this purpose; this occurs only when an administrator processes your estimate, not automatically. Your IP address is never shared with Google — all requests are made from our server.

Anthropic (AI scoping): Project descriptions and notes may be processed by Anthropic’s AI services (Claude) to help generate draft estimates. This is performed by our staff and is not customer-facing.

EIA (U.S. Energy Information Administration): We use publicly available fuel price data for internal cost calculations. No personal information is shared with this service.

Email delivery: Estimate and notification emails are sent via our website’s email system.

Your information is stored in our website’s database, hosted with our hosting provider. Photo uploads are stored in our media library. We retain project and estimate records as part of our normal business recordkeeping.

We use industry-standard measures to protect your information, including encrypted storage of sensitive credentials and secure (HTTPS) transmission of all data.